4 Way Guarantee - Metropolitan Window Fashions

To ensure the highest level of quality and service for our customers,
We Offer This 4-Way Guarantee:

BEST PRICE ANYWHERE FOR EQUIVALENT QUALITY AND SERVICE
- We assure you that the price you pay will be at or below any competitor. Place your order now to get your project started. Continue shopping if you like... we are confident any price comparison will prove that you get the best value from us. Comparison shop for 30 days from date of order. If within 30 days from your order date, you find the same product, offered to you with equivalent service and installation, we will gladly refund you 100% of the difference.
BEST QUALITY AND WORKMANSHIP
- We guarantee every custom window covering product you purchase will be custom fabricated to exacting specifications for your special window in your home. Construction will equal or exceed the highest quality industry standards. If you find any discrepancy in fabrication, notify us within 30 days and we will promptly repair or remake the treatment to your total satisfaction.
10-YEAR PERFORMANCE ASSURANCE
- We promise that your recommended* custom window fashions purchased from us will provide long-term performance in use & will withstand sun fading, atmospheric deterioration, rotting & all forms of failure of performance in normal residential use for which this assurance is intended. **If your recommended custom window product should fail to perform as intended within 10 years of the installation date, we will repair it correctly, or allow full prorated credit for unused time*** toward purchace of a replacement product of your choice.
ON-TIME APPOINTMENTS
- We know how valuable your time is to you and your family. That's why we will be on time or award you a Gift Certifcate. Decorating Consultant: We guarantee that your consultant will arrive at your home on time or within one hour of the appointment time scheduled. Installation Technician: We guarantee that your installation technician will be at your home on time or within two hours, and that you will be notified in the event of any delay. Now for the REALLY amazing part: If for any reason your consultant or installation technician does not arrive on time as scheduled, you will receive a $25 Gift Certificate and our sincere apology.

If you have any questions about these guarantees, please feel free to contact me.

Sincerly,

Bruce J. Heyman

* A properly treated window covering requires protective window film (on all windows in a room) and appropriate drapery lining.

** Restring warrantees on shades & blinds are set by individual manufacturers.

*** Example: If your window coverings product should fail in seven years, we will repair it or issue credit for the unfulfilled time on your warranty; in this case, three years. In this example, you would receive a credit of 3/10ths of your purchase price on the failed product (and not on other products that have not failed, if any). While we do not provide cash refunds, you may use your credit on any replacement product of your choice. A reinstallation or service call fee may apply. Proof of purchase required.

To ensure the highest level of quality and service for our customers,We Offer This 4-Way Guarantee:

To ensure the highest level of quality and service for our customers,
We Offer This 4-Way Guarantee: